Frequently Asked Questions
Where is Poppy + Pip located?
How do I book a party?
What is the minimum attendance?
Is a deposit required?
We require a $100 non-refundable deposit to book your event. The deposit will be applied toward your balance. The deposit will not be refunded if you cancel your event without rescheduling.
What is included in the price?
We handle delivery, setup, take down, and cleaning. We include the tent, memory foam mattress, mattress protector and sheet, throw blanket, throw pillows, string lights, tray, and corresponding decor. Please note that guests must provide their own pillows for sleeping.
What forms of payment do you accept?
We will send you a link to make payment via Debit or Credit Card. Payments may also be made via PayPal or Venmo upon request.
How much space do I need?
Each tent/mattress is approximately 7 feet long x 4 feet wide.
What do I need to do to prepare for your arrival?
Please clear the area of all furniture and furnishings and vacuum/sweep the floor before we arrive.
Can I host a party outside?
No, our tents are for indoor use only. Please do not take any items outside.
Can my guests eat inside the tents?
Dry snacks are permitted on the tray tables. We request that any staining foods, beverages, nail polish, and makeup are used away from the tents.
When is payment due?
Your $100 deposit is due at the time of booking. The remaining balance is due at least 7 days before the scheduled event.
What is your cancellation policy?
Do you clean your items?
Of course – after each event, we launder all linens and blankets with allergy free disinfectants. Items that cannot be laundered are sanitized with disinfectant spray.
Are you registered and insured?
Yes, Poppy + Pip is insured and a registered LLC in the State of Illinois.